Ulster County Department of Social Services:
1021 Development Court
Kingston, NY 12401
Our Plan to Continue to Serve Individuals in Need While Reducing Face-to-Face Visits
In response to the Coronavirus Pandemic, several changes were made which affect Supplemental Nutrition Assistance Program (SNAP); Temporary Assistance; Employment; Child Care Assistance Program; Home Energy Assistance Program (HEAP), Medicaid and Child Support.
These changes have allowed for a significant amount of transactions to be completed via telephone or online. Most program recertifications have also been extended. The suspension of in-person or “face-to-face” interviews, and allowance of telephone interviews for certain programs has been crucial for us to maintain social distancing while performing essential services.
Those who are applying for or receiving benefits and/or assistance through these programs, are encouraged to contact the department prior to coming to the agency to determine the need for an in-person visit. Clients may also drop off applications and documents to the agency but are encouraged to use the NYDocSubmit mobile application for document submission whenever possible.
New applicants or individuals who are recertifying for benefits can fax or mail their completed applications and documentation. Applicants must include a working phone number on all of the paperwork submitted. We will call to conduct a phone interview and review documentation.
Individuals currently receiving benefits should contact their workers rather than physically coming to our building for any questions or concerns they have.
SNAP and Temporary Assistance applicants may apply on-line using www.mybenefits.com
Child Support: Applications can be obtained from www.childsupport.ny.gov/
Mailing Addresses for Applications:
Temporary Assistance, Daycare & HEAP:
Ulster County Department of Social Services
1021 Development Court, Kingston NY 12401
Ulster County Department of Social Services-SNAP
1051 Development Court, Kingston NY 12401
Ulster County Department of Social Services-Medicaid
1001 Development Court, Kingston NY 12401
NYDocSubmit is a mobile application that allows certain applicants and recipients in Ulster County to take pictures of their documents and submit them to the Ulster County Department of Social Services using their Apple iOS or Android Device.
You will still need to visit in person:
- If you need to replace EBT (SNAP) cards.
- If you need to make cash payments for Medicaid spenddowns.
If you need to speak to someone or if you have questions, please call:
- Temporary Assistance: (845) 334-5440
- Emergency Housing: (845) 334-5360
- SNAP: (845) 334-5200
- HEAP: (845) 334-5436
- Medicaid: (845) 334-5175
- Employment: (845) 334-5317
- Daycare: (845) 334-5489
- Child Support Customer Service Helpline: 1-888-208-4485
- Child Support Customer Service Information Line: 1-800-846-0773
- Early Intervention & Preschool Special Education Programs: (845) 334-5251
- Adult Protective Services: (845) 334-5125
- Child & Family Services: (845) 334-5400
- Anti-fraud, Waste and Abuse Hotline: (855) SIU-TIPS or (855) 748-8477